<div><font>Hi there,</font></div><br><div><font>We are currently in the process of migrating our online radio stations to Azuracast, everything is working well except when we attempt to post On Air and Listener stats to your directory, they don't show up. Additionally, the listing can't be found in searches most of the time, but occasionally will come back for a few minutes and then disappear.</font></div><br><div><font>I've setup a test station at the following address:<br></font></div><div><font><span data-emoji-typing="true">Public</span></font><font> URL</font><font><span data-emoji-typing="true">:</span></font><font> </font><font><a href="https://link.getmailspring.com/link/AFC87881-668D-426B-AA21-8DB0EF61B20B@getmailspring.com/0?redirect=http%3A%2F%2Fradio2.wsradio.net%3A8110&recipient=aWNlY2FzdEB4aXBoLm9yZw%3D%3D" title="http://radio2.wsradio.net:8110">http://radio2.wsradio.net:8110</a></font><font><br></font></div><div><font> The station is currently being advertised on dir.xiph.org, and also internet-radio.com. The </font><font><a href="https://link.getmailspring.com/link/AFC87881-668D-426B-AA21-8DB0EF61B20B@getmailspring.com/1?redirect=internet-radio.com&recipient=aWNlY2FzdEB4aXBoLm9yZw%3D%3D" title="internet-radio.com">internet-radio.com</a></font><font> listing can be found here: </font><font><a href="https://link.getmailspring.com/link/AFC87881-668D-426B-AA21-8DB0EF61B20B@getmailspring.com/2?redirect=https%3A%2F%2Fwww.internet-radio.com%2Fsearch%2F%3Fradio%3Deveryday%2Bjazz&recipient=aWNlY2FzdEB4aXBoLm9yZw%3D%3D" title="https://www.internet-radio.com/search/?radio=everyday+jazz">https://www.internet-radio.com/search/?radio=everyday+jazz</a></font></div><br><div><font>I've attached the relevant sections of the icecast.xml file, and also debug info from icecast.log:</font></div><br><div class="p1"><font style="font-size:11px"><font style="font-family:Menlo"><hostname>radio2.wsradio.net</hostname></font></font></div><div class="p1"><font style="font-size:11px"><font style="font-family:Menlo"><listen-socket></font></font></div><div class="p1"><font style="font-size:11px"><font style="font-family:Menlo">        <port>8110</port></font></font></div><div class="p1"><font style="font-size:11px"><font style="font-family:Menlo"></listen-socket></font></font></div><div class="p1"><font style="font-size:11px"><font style="font-family:Menlo"><directory></font></font></div><div class="p1"><font style="font-size:11px"><font style="font-family:Menlo">        <yp-url-timeout>15</yp-url-timeout></font></font></div><div class="p1"><font style="font-size:11px"><font style="font-family:Menlo">        <yp-url>http://icecast-yp.internet-radio.com</yp-url></font></font></div><div class="p1"><font style="font-size:11px"><font style="font-family:Menlo"></directory></font></font></div><div class="p1"><font style="font-size:11px"><font style="font-family:Menlo"><directory></font></font></div><div class="p1"><font style="font-size:11px"><font style="font-family:Menlo">        <yp-url-timeout>15</yp-url-timeout></font></font></div><div class="p1"><font style="font-size:11px"><font style="font-family:Menlo">        <yp-url>http://dir.xiph.org/cgi-bin/yp-cgi</yp-url></font></font></div><div class="p1"><font style="font-size:11px"><font style="font-family:Menlo"></directory></font></font></div><br><div class="p1"><font style="font-size:11px"><font style="font-family:Menlo">root@00779d431e43:/var/azuracast/stations/everyday_jazz/config# cat icecast.log | grep yp</font></font></div><div class="p1"><font style="font-size:11px"><font style="font-family:Menlo">[2020-06-16  09:36:15] DBUG </font></font><font style="font-size:11px"><font style="font-family:Menlo"><span style="color:rgb(202, 51, 35)"><strong>yp</strong></span></font></font><font style="font-size:11px"><font style="font-family:Menlo">/</font></font><font style="font-size:11px"><font style="font-family:Menlo"><span style="color:rgb(202, 51, 35)"><strong>yp</strong></span></font></font><font style="font-size:11px"><font style="font-family:Menlo">_recheck_config Updating YP configuration</font></font></div><div class="p1"><font style="font-size:11px"><font style="font-family:Menlo">[2020-06-16  09:36:15] INFO </font></font><font style="font-size:11px"><font style="font-family:Menlo"><span style="color:rgb(202, 51, 35)"><strong>yp</strong></span></font></font><font style="font-size:11px"><font style="font-family:Menlo">/</font></font><font style="font-size:11px"><font style="font-family:Menlo"><span style="color:rgb(202, 51, 35)"><strong>yp</strong></span></font></font><font style="font-size:11px"><font style="font-family:Menlo">_recheck_config Adding new YP server "http://icecast-</font></font><font style="font-size:11px"><font style="font-family:Menlo"><span style="color:rgb(202, 51, 35)"><strong>yp</strong></span></font></font><font style="font-size:11px"><font style="font-family:Menlo">.internet-radio.com" (timeout 15s, default interval 600s)</font></font></div><div class="p1"><font style="font-size:11px"><font style="font-family:Menlo">[2020-06-16  09:36:15] INFO </font></font><font style="font-size:11px"><font style="font-family:Menlo"><span style="color:rgb(202, 51, 35)"><strong>yp</strong></span></font></font><font style="font-size:11px"><font style="font-family:Menlo">/</font></font><font style="font-size:11px"><font style="font-family:Menlo"><span style="color:rgb(202, 51, 35)"><strong>yp</strong></span></font></font><font style="font-size:11px"><font style="font-family:Menlo">_recheck_config Adding new YP server "https://dir.xiph.org/cgi-bin/</font></font><font style="font-size:11px"><font style="font-family:Menlo"><span style="color:rgb(202, 51, 35)"><strong>yp</strong></span></font></font><font style="font-size:11px"><font style="font-family:Menlo">-cgi" (timeout 15s, default interval 600s)</font></font></div><div class="p1"><font style="font-size:11px"><font style="font-family:Menlo">[2020-06-16  09:36:15] INFO </font></font><font style="font-size:11px"><font style="font-family:Menlo"><span style="color:rgb(202, 51, 35)"><strong>yp</strong></span></font></font><font style="font-size:11px"><font style="font-family:Menlo">/</font></font><font style="font-size:11px"><font style="font-family:Menlo"><span style="color:rgb(202, 51, 35)"><strong>yp</strong></span></font></font><font style="font-size:11px"><font style="font-family:Menlo">_client_add Starting Directory client for YP processing</font></font></div><div class="p1"><font style="font-size:11px"><font style="font-family:Menlo">[2020-06-16  09:36:15] DBUG </font></font><font style="font-size:11px"><font style="font-family:Menlo"><span style="color:rgb(202, 51, 35)"><strong>yp</strong></span></font></font><font style="font-size:11px"><font style="font-family:Menlo">/check_servers Add pending </font></font><font style="font-size:11px"><font style="font-family:Menlo"><span style="color:rgb(202, 51, 35)"><strong>yp</strong></span></font></font><font style="font-size:11px"><font style="font-family:Menlo">s https://dir.xiph.org/cgi-bin/</font></font><font style="font-size:11px"><font style="font-family:Menlo"><span style="color:rgb(202, 51, 35)"><strong>yp</strong></span></font></font><font style="font-size:11px"><font style="font-family:Menlo">-cgi</font></font></div><div class="p1"><font style="font-size:11px"><font style="font-family:Menlo">[2020-06-16  09:36:15] DBUG </font></font><font style="font-size:11px"><font style="font-family:Menlo"><span style="color:rgb(202, 51, 35)"><strong>yp</strong></span></font></font><font style="font-size:11px"><font style="font-family:Menlo">/check_servers Add pending </font></font><font style="font-size:11px"><font style="font-family:Menlo"><span style="color:rgb(202, 51, 35)"><strong>yp</strong></span></font></font><font style="font-size:11px"><font style="font-family:Menlo">s http://icecast-</font></font><font style="font-size:11px"><font style="font-family:Menlo"><span style="color:rgb(202, 51, 35)"><strong>yp</strong></span></font></font><font style="font-size:11px"><font style="font-family:Menlo">.internet-radio.com<br></font></font></div><br><div class="p1"><font><font style="font-family:Menlo">Here are the hits I'm getting back from </font></font><font><a href="https://link.getmailspring.com/link/AFC87881-668D-426B-AA21-8DB0EF61B20B@getmailspring.com/3?redirect=internet-radio.com&recipient=aWNlY2FzdEB4aXBoLm9yZw%3D%3D" title="internet-radio.com"><font style="font-family:Menlo">internet-radio.com</font></a></font><font><font style="font-family:Menlo"> directory servers in the space of an hour. If I do a search for dir.xiph.org, I get nothing:</font></font></div><br><div><font size="1"><font style="font-family:Menlo">root@00779d431e43:/var/azuracast/stations/everyday_jazz/config# cat icecast_access.log | grep internet-radio.com</font></font></div><div><font size="1"><font style="font-family:Menlo">45.33.0.159 - - [16/Jun/2020:08:31:58 +1200] "GET / HTTP/1.1" 200 2392 "-" "Mozilla/5.0 (compatible; RadioSpider/1.3; +http://www.internet-radio.com)" 0</font></font></div><div><font size="1"><font style="font-family:Menlo">139.162.200.193 - - [16/Jun/2020:08:36:59 +1200] "GET / HTTP/1.1" 200 2404 "-" "Mozilla/5.0 (compatible; RadioSpider/1.3; +http://www.internet-radio.com)" 0</font></font></div><div><font size="1"><font style="font-family:Menlo">139.162.213.180 - - [16/Jun/2020:08:42:09 +1200] "GET / HTTP/1.1" 200 2406 "-" "Mozilla/5.0 (compatible; RadioSpider/1.3; +http://www.internet-radio.com)" 0</font></font></div><div><font size="1"><font style="font-family:Menlo">139.162.213.180 - - [16/Jun/2020:08:47:26 +1200] "GET / HTTP/1.1" 200 2411 "-" "Mozilla/5.0 (compatible; RadioSpider/1.3; +http://www.internet-radio.com)" 0</font></font></div><div><font size="1"><font style="font-family:Menlo">139.162.200.193 - - [16/Jun/2020:08:52:28 +1200] "GET / HTTP/1.1" 200 2391 "-" "Mozilla/5.0 (compatible; RadioSpider/1.3; +http://www.internet-radio.com)" 0</font></font></div><div><font size="1"><font style="font-family:Menlo">45.33.0.159 - - [16/Jun/2020:08:57:38 +1200] "GET / HTTP/1.1" 200 2397 "-" "Mozilla/5.0 (compatible; RadioSpider/1.3; +http://www.internet-radio.com)" 0</font></font></div><div><font size="1"><font style="font-family:Menlo">139.162.213.180 - - [16/Jun/2020:09:02:43 +1200] "GET / HTTP/1.1" 200 2389 "-" "Mozilla/5.0 (compatible; RadioSpider/1.3; +http://www.internet-radio.com)" 0</font></font></div><div><font size="1"><font style="font-family:Menlo">45.33.0.159 - - [16/Jun/2020:09:07:58 +1200] "GET / HTTP/1.1" 200 2392 "-" "Mozilla/5.0 (compatible; RadioSpider/1.3; +http://www.internet-radio.com)" 0</font></font></div><div><font size="1"><font style="font-family:Menlo">139.162.200.193 - - [16/Jun/2020:09:13:17 +1200] "GET / HTTP/1.1" 200 2410 "-" "Mozilla/5.0 (compatible; RadioSpider/1.3; +http://www.internet-radio.com)" 0</font></font></div><div><font size="1"><font style="font-family:Menlo">45.33.46.197 - - [16/Jun/2020:09:18:27 +1200] "GET / HTTP/1.1" 200 2391 "-" "Mozilla/5.0 (compatible; RadioSpider/1.3; +http://www.internet-radio.com)" 0</font></font></div><div><font size="1"><font style="font-family:Menlo">139.162.200.193 - - [16/Jun/2020:09:23:32 +1200] "GET / HTTP/1.1" 200 2417 "-" "Mozilla/5.0 (compatible; RadioSpider/1.3; +http://www.internet-radio.com)" 0</font></font></div><div><font size="1"><font style="font-family:Menlo">139.162.200.193 - - [16/Jun/2020:09:28:29 +1200] "GET / HTTP/1.1" 200 2400 "-" "Mozilla/5.0 (compatible; RadioSpider/1.3; +http://www.internet-radio.com)" 0</font></font></div><div><font size="1"><font style="font-family:Menlo">139.162.200.193 - - [16/Jun/2020:09:33:34 +1200] "GET / HTTP/1.1" 200 2398 "-" "Mozilla/5.0 (compatible; RadioSpider/1.3; +http://www.internet-radio.com)" 0</font></font></div><div><font size="1"><font style="font-family:Menlo">45.33.46.197 - - [16/Jun/2020:09:38:42 +1200] "GET / HTTP/1.1" 200 2389 "-" "Mozilla/5.0 (compatible; RadioSpider/1.3; +http://www.internet-radio.com)" 0</font></font></div><div><font size="1"><font style="font-family:Menlo">139.162.213.180 - - [16/Jun/2020:09:43:49 +1200] "GET / HTTP/1.1" 200 2420 "-" "Mozilla/5.0 (compatible; RadioSpider/1.3; +http://www.internet-radio.com)" 0</font></font></div><div><font size="1"><font style="font-family:Menlo">139.162.200.193 - - [16/Jun/2020:09:49:05 +1200] "GET / HTTP/1.1" 200 2400 "-" "Mozilla/5.0 (compatible; RadioSpider/1.3; +http://www.internet-radio.com)" 0</font></font></div><div><font size="1"><font style="font-family:Menlo">139.162.200.193 - - [16/Jun/2020:09:54:17 +1200] "GET / HTTP/1.1" 200 2406 "-" "Mozilla/5.0 (compatible; RadioSpider/1.3; +http://www.internet-radio.com)" 0</font></font></div><div><font size="1"><font style="font-family:Menlo">45.33.46.197 - - [16/Jun/2020:09:59:29 +1200] "GET / HTTP/1.1" 200 2394 "-" "Mozilla/5.0 (compatible; RadioSpider/1.3; +http://www.internet-radio.com)" 0</font></font></div><div><font size="1"><font style="font-family:Menlo">139.162.213.180 - - [16/Jun/2020:10:04:29 +1200] "GET / HTTP/1.1" 200 2394 "-" "Mozilla/5.0 (compatible; RadioSpider/1.3; +http://www.internet-radio.com)" 0</font></font></div><div><font size="1"><font style="font-family:Menlo">45.33.0.159 - - [16/Jun/2020:10:09:31 +1200] "GET / HTTP/1.1" 200 2399 "-" "Mozilla/5.0 (compatible; RadioSpider/1.3; +http://www.internet-radio.com)" 0</font></font></div><br><div class="p1"><font style="font-size:11px"><font style="font-family:Menlo">root@00779d431e43:/var/azuracast/stations/everyday_jazz/config# cat icecast_access.log | grep dir.xiph.org</font></font></div><div class="p1"><font style="font-size:11px"><font style="font-family:Menlo">root@00779d431e43:/var/azuracast/stations/everyday_jazz/config#</font></font></div><br><div><font><font style="font-family:Menlo">If you need any additional info, I'd be happy to provide it. We have a bunch of other stations on our existing Centovacast server that are successfully sending stats and metadata to the directory, here are a few examples:</font></font></div><br><div><a href="https://link.getmailspring.com/link/AFC87881-668D-426B-AA21-8DB0EF61B20B@getmailspring.com/4?redirect=http%3A%2F%2Fradio.wanderingsheep.tv%3A8059%2F&recipient=aWNlY2FzdEB4aXBoLm9yZw%3D%3D" title="http://radio.wanderingsheep.tv:8059/"><font><font style="font-family:Menlo">http://radio.wanderingsheep.tv:8059/</font></font></a><font><font style="font-family:Menlo"><br></font></font><a href="https://link.getmailspring.com/link/AFC87881-668D-426B-AA21-8DB0EF61B20B@getmailspring.com/5?redirect=http%3A%2F%2Fradio.wanderingsheep.tv%3A8000%2F&recipient=aWNlY2FzdEB4aXBoLm9yZw%3D%3D" title="http://radio.wanderingsheep.tv:8000/"><font><font style="font-family:Menlo">http://radio.wanderingsheep.tv:8000/</font></font></a><font><font style="font-family:Menlo"><br></font></font><a href="https://link.getmailspring.com/link/AFC87881-668D-426B-AA21-8DB0EF61B20B@getmailspring.com/6?redirect=http%3A%2F%2Fradio.wanderingsheep.tv%3A8059%2F&recipient=aWNlY2FzdEB4aXBoLm9yZw%3D%3D" title="http://radio.wanderingsheep.tv:8059/"><font><font style="font-family:Menlo">http://radio.wanderingsheep.tv:8003/</font></font></a><font><font style="font-family:Menlo"><br></font></font></div><div><font><font style="font-family:Menlo">Would appreciate any help and/or insight into what the problem could be. Thanks for your time.</font></font></div><br><div><font><font style="font-family:Menlo">Kind regards</font></font></div><div><font><font style="font-family:Menlo">Jeremy</font></font></div><img class="mailspring-open" alt="Sent from Mailspring" width="0" height="0" style="border:0; width:0; height:0;" src="https://link.getmailspring.com/open/AFC87881-668D-426B-AA21-8DB0EF61B20B@getmailspring.com?me=7d37094b&recipient=aWNlY2FzdEB4aXBoLm9yZw%3D%3D">