<div dir="ltr">Hey, <div> Can you access the status/admin page? When we have clients or sources who having issue with connecting to our server we have them in the browser see if they can access this page. This will show if or if not there an connection issue in the network. </div><div><br></div><div>The bigest issue we have is the client/source sides have firewall setup blocking the connection. </div><div><br></div><div>one thing you can do use a a vpn like tunnelBear(i suggested this since it free and install on many platforms) and check the connection back to your network from outside of your network. If your local connection is working the vpn connection should would work. unless your router has an firewall issue of some kind. some routers do not do a local loop back to the external ip and some will l loop it back before firewall rules are applied! </div><div><br></div><div>firewall can be in the server and on any the routers it has to go through. </div><div><br></div><div>Simple debug track:</div><div>using the admin/status page http://<ip/name>:8000/ in your favorite web browser. </div><div> 1> check localhost ( connection from the server computer ) using internal ip </div><div> -- Mainly checks to see if the server is available</div><div> 2> check local network ( from another machine other then the server) using local ip. <br></div><div> -- checks to see if you can access out the server. ( check server firewall if fails, or make sure server icecast is listening to the right network, check the client compute for connection issues).</div><div> 3> check external connection ( from a computer/connection external to your network) using the public IP and if needed the public name. </div><div> -- This If your using a external connection( is a vpn or dial up ) you should have a direct connection back to the public ip and the issue would be in the router OR YOUR ISP is not allowing it. </div><div> Check make sure the public name is working , it could be the DNS is messed up some how or your dynamic DNS is not updating.</div><div><br></div><div> --OR you can go to a another next work external from you network, most external networks that are public access do not block port 8000/8001 I have found but some private ones will. Business and some schools who only allow a very restrictive range. </div><div><br></div><div>if you use ping/traceroute, your router has to be setup to replies to these commands. It become common place to block this tool for fear of DOS attacks.<br></div><div><br></div><div>I went over board on my description so someone having issues in the future with connections issues can work on it. This is how I track down issues when out server having issue wit client/source connections. </div><div><br></div><div>Pardon my interruption if I was to far off subject. </div></div><div class="gmail_extra"><br><div class="gmail_quote">On Sat, Jul 23, 2016 at 8:37 AM, Damien Sykes-Lindley <span dir="ltr"><<a href="mailto:damien@dcpendleton.plus.com" target="_blank">damien@dcpendleton.plus.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<div>Hi Alan,</div>
<div>All firewalls are switched off and I’ve changed the port to 8010. Still
can’t access it from the global IP or domain name.</div>
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<div style="FONT-SIZE:small;TEXT-DECORATION:none;FONT-FAMILY:"Calibri";FONT-WEIGHT:normal;COLOR:#000000;FONT-STYLE:normal;DISPLAY:inline">Cheers.</div></div>
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